Information for current pre-order customers
I'm a pre-order customer and I have a new credit card. How should I update my details?
We don’t store your credit card details. They are saved with our secure pre-order payment processor Paywhirl. If you need to change your card details just drop us an email to firstname.lastname@example.org and we’ll send you a link to update your details.
I have moved house since I pre-ordered. How should I update my details?
Drop us an email to email@example.com and let us know.
When will my pre-order arrive?
We expect to ship in March 2018. Although please be aware that transit times can vary based on your shipping location.
Am I able to cancel my pre-order?
If you change your mind before we ship it is possible to cancel your order. Simply email us at firstname.lastname@example.org